![]() ![]() Brought it in to the Apple Store yesterday and they acknowledged the sound on Chrome. ![]() When I stream audio / video (eg podcast, YouTube, NBATV) via Google Chrome, there is the static or clicking sound which you could hear both through the built in speakers and through the headset. If it's not doing what you want, open this menu (next to the microphone button) and pick the desired device or pick Same as System (which seems to me ought to be the default if not the only choice). I have this audio issue with a new Macbook Air (2013 base model). In Zoom: It turns out the Zoom app has its own menu to pick the output device. Hypothesis: Some apps don't respond as well as Apple's apps to macOS's complicated sound output switching. If that didn't work, pause YouTube, wait a few seconds, then try again.Start playback in iTunes (it will play through the headphones), then pause it.To get Audacity to switch to headphones, you have to ask it to rescan audio devices, then go into preferences to select the headphones.Adjusting settings in Audio Devices in the Audio MIDI Setup utility app hasn't helped.Between all the above points, we can rule out hardware problems including flakey headphone jacks.When in this unfortunate state, the keyboard's Mute and Volume buttons don't work, that is, they don't alter the sound coming out the speakers.Plugging in headphones does switch the Sound preference and the Sound menu bar menu to "External Headphones" even though it doesn't route the audio to the headphones.(Both Macs are on Mojave since they need to run 32-bit apps.) I've seen it happen repeatedly on two Mac laptops and with multiple headphones.It happens frequently in YouTube in Chrome but apparently not in YouTube in Safari or in iTunes. ![]()
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